Solution de tickets simplifiée

Documentation Commencer !

Overview

The Ticketing API is a complete support ticket management system designed to work seamlessly with Joomla and WordPress platforms. It provides ticket CRUD operations, agent assignment, comment threading, and email notifications.

 
Ticket Management

Full CRUD operations with status tracking, priority levels, and category organization.

 
Agent Assignment

Assign tickets to support agents with workload management and escalation rules.

 
Comment Threading

Conversation threads with internal notes, customer replies, and agent responses.

 
Notifications

Email notifications for ticket updates, new comments, and status changes.

Intégrations CMS

Ready-to-use modules and plugins for popular CMS platforms.

Joomla Module

Native Joomla 4/5 module with admin panel integration

Available
WordPress Plugin

WordPress plugin with shortcode support

Available
 

Votre Hub connecté

À vos périphériques avec persistence des données (même quand vous n'avez plus de data)

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