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Joomla Component • v1.2

Engage your visitors.
Through conversation.

OUI Chatbox turns your Joomla site into an intelligent conversational interface. Automated scenarios, human operator handoff, real-time analytics.

Joomla 4 & 5 EN / FR Human operator
OUI Assistant
Online now
Hello! How can I help you today?
I'm looking for a chatbot solution
Great. Would you like an automated scenario or a transfer to an advisor?
Built-in analytics
Operator handoff
7 trigger types
7
trigger types
3
visual themes
5
database tables
100%
native Joomla ACL
Features

Everything you need
in a single component

OUI Chatbox integrates scenario creation, analytics tracking and operator assistance in a 100% native Joomla interface.

Scenario editor

Visually build question/answer flows with conditional branching. Each scenario is independent, versionable and reusable.

7 trigger types

Activate your chatbots at exactly the right moment based on visitor behavior.

Click Auto Scroll Delay Exit intent Manual Button
Live operator v1.2

Transfer a conversation to a human advisor via OUI Chat. The unified inbox consolidates all exchanges in one place.

Analytics & reports

Dashboard with engagement rate, completion rate, message count and per-scenario tracking. Make data-driven decisions.

Typing animation

Character-by-character typing effect for a natural experience. Configurable speed from 10 to 200 ms to match your brand identity.

ACL & multilingual

Restriction by Joomla user group, hidden for guests, and scenarios adapted to the visitor's language (EN/FR).

How it works

From installation
to engagement in 4 steps

OUI Chatbox integrates natively with Joomla. No external dependencies, no third-party SaaS account required.

1
Install the component

Upload the .zip package in the Joomla extension manager. Installation in 30 seconds, automatic table migration.

2
Create your scenarios

Define your conversational flows in the back-office editor: questions, multiple answers, actions and branching.

3
Configure triggers

Choose how and when each scenario activates: on click, after a delay, on scroll or on exit intent detection.

4
Analyze and optimize

Review per-scenario analytics, identify drop-off points and refine your flows to maximize engagement.

Dashboard — Chatbox
Last 30 days
Real-time
1 284
Conversations
68%
Completion
4.3
Messages / session
Product onboarding 82%
Lead qualification 67%
Support FAQ 91%
Analytics

Measure every
interaction

Track the performance of each scenario with detailed metrics. Identify where visitors drop off and optimize continuously.

Per-session tracking
IP, user agent, conversation duration and response history.
Completion rate
View scenario completion rates for each flow.
Export & reports
All data stored in 5 Joomla tables for your own reports.
Customization

Your brand,
your chatbox

Three visual themes and four widget positions to seamlessly integrate with any brand guidelines.

How can I help you?
Choose an option...
Light Theme
White background, dark text
How can I help you?
Choose an option...
Dark Theme
Black background, light text
How can I help you?
Choose an option...
Custom Theme
Freely configurable colors
4 widget positions

Position the chatbox button where it generates the most engagement.

Bottom right
Default position
Bottom left
Handy with right-side nav
Top right
Ideal for kiosks
Top left
Unconventional placement
OUI Ecosystem

Connected to the entire
OUI platform

OUI Chatbox doesn't work alone. Connected to OUI Chat, it unifies automated and human conversations in a single inbox for your team.

OUI Chat — Unified inbox
Your operators receive transferred conversations directly in OUI Chat.
OUI Hub — Centralized management
Manage your components, users and subscriptions from a single dashboard.
Native Joomla — No SaaS dependency
All data stays in your Joomla MySQL database. No mandatory third-party service.
Discover the OUI ecosystem
Compatibility & integrations
Works with your existing stack
OUI Chat — Active operator handoff
When a visitor asks to speak with a human, the conversation is immediately routed to an available operator in OUI Chat.
Assistant items

Smart menus
at the heart of your scenarios

Integrate interactive menu items into your scenarios: navigation links, embedded scripts or custom actions.

Navigation link

Redirect the visitor to any page on your site directly from the conversation.

Embedded JavaScript

Trigger any script on the page when the user clicks the item — modal opening, tracking, etc.

Operator handoff

Offer direct access to a human advisor from the assistant menu, with a smooth transition to OUI Chat.

Ready to engage
your visitors?

Request a demo and discover how OUI Chatbox transforms your Joomla site into a conversational conversion machine.

Compatible Joomla 4 & 5 · PHP 8.1+ · No external dependencies